Warranty & Returns Policy

Return requests may be made for undecorated garments that are “in new” condition  within 7 days of delivery by contacting Customer Service at Scrublife. sales@scrublife.com.au.

Clearance/sale items are supplied on a non-return basis.

Scrublife do not pay for return postage, due to error in sizing on your behalf.

If you are exchanging size please include a return satchel .

All products MUST be in Original Packaging.

There is a $15 Re-stocking fee for Items returned (with the exception of damaged products or straight exchange of size).

 WE CAN NOT ACCEPT EMBROIDERED GOODS TO BE RETURNED

RETURN REQUESTS

Approval of a return request is subject to confirmation by Scrublife Store upon sighting the returned goods.

Garments must be returned at the customers cost, be in “as new” condition and bear no signs of wear, washing or alteration. Garments returned in other than “as new” condition will not be accepted.  

Scrublife will process a credit or refund within 14 days of a return request.

 

WARRANTY CLAIMS

Scrublife warrants the quality and workmanship of all garments for a period of 30 days following delivery.

Garments deemed to be faulty as a result of workmanship or fabric quality issues will be replaced free of charge during the warranty period.

A warranty claim may be lodged by emailing us.

Exclusions under this policy include “care or wear” related damage to garments.